Computer Vision - Retail Intelligence.
Are your customers happy?
Is it possible to know your customer satisfaction in real time? Today it is, with the help of Artificial Intelligence. No longer do you need to wait for exit interviews, mystery shoppers or Net Promoter Scores for after the fact metrics, Wilson A.I. can help your businesses to understand your customer's satisfaction in real time by measuring their emotions using the latest Computer Vision Anonymous Audience Analytics AI.
Why should you measure your customers happiness? Because happy customers buy more! In fact according to Harvard Business Review, customers with an emotional connection are worth a staggering +52% more valuable that customers that are just satisfied.
With Wilson AI Retail Intelligence we'vehelped companies to increase their sales in store when using our unique solution, retailers have experienced sale increases of between 6% up to over +100% when deploying our retail intelligence and smart advertising solutions.
Now businesses can measure their customers emotions, foot traffic count, dwell times, age range and gender in real-time. This demographic data can then be joined with existing data sets such as Point of Sale or CRM data to understand critical metrics such as in-store sales conversion, product range optimisation, store hot spots, dead zones and ultimately who is buying your products and who is not…
Using camera-based technology to measure people anywhere in the physical location, Our Computer Vision stack has been developed to be fast, accurate and simple to install at scale, helping our customer to measure important data points such as foot traffic, customer dwell times, customer engagement and customer demographic profiles including emotions which are used for real-time customer satisfaction. Importantly, everything is done entirely anonymously, with non-personal data(that is GDPR compliant) and can operate across existing CCTV networks or our low-power hardware, making it easy to deploy at scale.
Using Computer Vision to analyse the vast amount of CCTV video footage is really the only way to understand your customers behaviour and develop laser focused marketing and operational strategies. Analyse the behaviour of buyers and non-buyers, study the purchase funnel at an individual SKU level.
Know how your customers are emotionally responding to advertising, how long they look at a line of text and if they notice your message at all.
Wilson A.I. helps you understand your business like never before. Real time, Retail Intelligence 24/7 areinsights that will change the way you reach & engage with your customers.
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